Comments on: Chronograph.com — Interview with Owner Wee Wah Lee http://www.gmtplusnine.com/2008/06/01/1235/ Japanese Watch Enthusiasts Tue, 06 Jan 2009 13:14:30 +0000 http://wordpress.org/?v=2.0.11 by: bryanandersen http://www.gmtplusnine.com/2008/06/01/1235/#comment-3619 Sat, 21 Jun 2008 06:39:40 +0000 http://www.gmtplusnine.com/2008/06/01/1235/#comment-3619 Hi Stratman, Thanks for your kind words, and for sharing this interview on your own blog, <a href="http://quartzimodo.info/" rel="nofollow"><u>Quartzimodo’s Time Journal</u></a>. Much appreciated! Regards, Bryan Hi Stratman,

Thanks for your kind words, and for sharing this interview on your own blog, Quartzimodo’s Time Journal.

Much appreciated!

Regards,

Bryan

]]> by: stratman http://www.gmtplusnine.com/2008/06/01/1235/#comment-3558 Tue, 10 Jun 2008 14:22:56 +0000 http://www.gmtplusnine.com/2008/06/01/1235/#comment-3558 Hi Bryan, I'd like to commend you for that wonderful interview with Mr Lee W.W! I had some questions relating to Chronograph.com, e.g. how he's able to source Seiko watch parts on a regular basis and stocking on NOS models but I see that you're already preempted my queries. :-) It's interesting that Mr Lee boldly ventures into something that no other Seiko dealer that I know of dares - like offering aftermarket strap options and accommodate unusual requests like swapping bezel inserts or dials. In Malaysia, Seiko dealers usually don't stock on parts like bracelets because they don't want to end up with slow moving inventory. Any requests for parts will be forwarded to the local Seiko service center and they'll tell the customer to pay some deposit and wait for several months, if the item needs to be ordered from Seiko Japan. More often than not, brick-and-mortar sellers are very reluctant to do swaps because they're afraid of not able to resell watches with the exchanged parts. Mr Lee goes all out to ensure 100% customer satisfaction, something that is virtually unheard of these days. Thanks for this superb interview, wonderful read! :-) cheers, Stratman. Hi Bryan,

I’d like to commend you for that wonderful interview with Mr Lee W.W! I had some questions relating to Chronograph.com, e.g. how he’s able to source Seiko watch parts on a regular basis and stocking on NOS models but I see that you’re already preempted my queries. :-)

It’s interesting that Mr Lee boldly ventures into something that no other Seiko dealer that I know of dares - like offering aftermarket strap options and accommodate unusual requests like swapping bezel inserts or dials. In Malaysia, Seiko dealers usually don’t stock on parts like bracelets because they don’t want to end up with slow moving inventory.

Any requests for parts will be forwarded to the local Seiko service center and they’ll tell the customer to pay some deposit and wait for several months, if the item needs to be ordered from Seiko Japan.

More often than not, brick-and-mortar sellers are very reluctant to do swaps because they’re afraid of not able to resell watches with the exchanged parts. Mr Lee goes all out to ensure 100% customer satisfaction, something that is virtually unheard of these days.

Thanks for this superb interview, wonderful read! :-)

cheers,

Stratman.

]]> by: J http://www.gmtplusnine.com/2008/06/01/1235/#comment-3512 Mon, 02 Jun 2008 21:44:57 +0000 http://www.gmtplusnine.com/2008/06/01/1235/#comment-3512 I bought a watch from Mr. Lee recently, the best selling SKX 007. The watch exceed expectations. Everything about the transaction was perfect; the speed with which watch came, the pleasure of exchanging emails with Mr. Lee and so on. Even though I do not need another watch, I find myself sorely tempted to buy another just to have the pleasure of dealing with Chronograph.com again. I bought a watch from Mr. Lee recently, the best selling SKX 007. The watch exceed expectations. Everything about the transaction was perfect; the speed with which watch came, the pleasure of exchanging emails with Mr. Lee and so on. Even though I do not need another watch, I find myself sorely tempted to buy another just to have the pleasure of dealing with Chronograph.com again.

]]> by: bryanandersen http://www.gmtplusnine.com/2008/06/01/1235/#comment-3510 Mon, 02 Jun 2008 02:19:30 +0000 http://www.gmtplusnine.com/2008/06/01/1235/#comment-3510 Hi Pete, Since I know you're an avid golfer, I thought you'd appreciate Mr. Lee's comment that one reason he decided to open a "virtual store" was it gave him more time to spend on the golf course. I'll bet they have some beautiful courses in Singapore... Mr. Lee registered the domain name "Chronograph.com" on May 16, 1996. That was more than a year before Google co-founder Larry Page registered the domain name Google.com on September 15, 1997. Mr. Lee truly had great foresight! It was my pleasure to interview Wee Wah Lee, as I've purchased at least a half-a-dozen watches from him, and each purchase was a top-notch experience. Regards, Bryan Hi Pete,

Since I know you’re an avid golfer, I thought you’d appreciate Mr. Lee’s comment that one reason he decided to open a “virtual store” was it gave him more time to spend on the golf course. I’ll bet they have some beautiful courses in Singapore…

Mr. Lee registered the domain name “Chronograph.com” on May 16, 1996. That was more than a year before Google co-founder Larry Page registered the domain name Google.com on September 15, 1997. Mr. Lee truly had great foresight!

It was my pleasure to interview Wee Wah Lee, as I’ve purchased at least a half-a-dozen watches from him, and each purchase was a top-notch experience.

Regards,

Bryan

]]> by: petew http://www.gmtplusnine.com/2008/06/01/1235/#comment-3508 Mon, 02 Jun 2008 01:29:37 +0000 http://www.gmtplusnine.com/2008/06/01/1235/#comment-3508 Wow, I'm very impressed by the foresight Mr. Lee had in launching his business. I knew Chronograph.com has been around for awhile but I had no idea how long. The pictures used in this article were very clever, I enjoyed them. That was an insightful interview with some very interesting answers. I never would have guessed that the majority of the sales were EU countries and the fact that Chronograph.com is just a virtual store really threw me for a loop. Thanks Bryan and Mr. Lee for sharing this interview on GMT+9. Wow,

I’m very impressed by the foresight Mr. Lee had in launching his business. I knew Chronograph.com has been around for awhile but I had no idea how long. The pictures used in this article were very clever, I enjoyed them.

That was an insightful interview with some very interesting answers. I never would have guessed that the majority of the sales were EU countries and the fact that Chronograph.com is just a virtual store really threw me for a loop. Thanks Bryan and Mr. Lee for sharing this interview on GMT+9.

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